Dear Rabbi Sedley
I saw on Friday in the Jerusalem Post in a letter published that there was in fact a policy change made by Citypass, no longer accepting the maavar from a bus to a train. I have multiple to sources who can confirm they have been charged twice. I have sent them a letter requesting a clarification of the policy in the form of a public announcement, otherwise I will be filing a class-action lawsuit against them if they do not do so within 48 hours.If you want to contact him you can do so through me (I won't post his contact details without permission - though if he gives permission I will add it here), or leave a comment.
If you can, please post this on your blog-site, so we can try and get as many people to come forward. Thank you.
Let's hope that this gets sorted out and the people of Jerusalem (and Israel) get proper and honest answers, and a proper and honest transport system.