tag:blogger.com,1999:blog-35481891.post6277593060836503831..comments2022-05-15T11:52:41.828+03:00Comments on rabbisedley: Think Twice Before Using the Jerusalem Light Railwayrabbi sedleyhttp://www.blogger.com/profile/15276453426346276243noreply@blogger.comBlogger18125tag:blogger.com,1999:blog-35481891.post-18576461612556263402013-03-17T20:29:38.289+02:002013-03-17T20:29:38.289+02:00That last just happened to me last week. Had 8 ri...That last just happened to me last week. Had 8 rides left on Super Bus (I live in RBSA), and the next ride showed an empty card. Unfortunately, I don't have enough Hebrew to argue with the drivers.Avihttps://www.blogger.com/profile/15987913203857736139noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-15925444923242230512013-03-17T15:17:02.769+02:002013-03-17T15:17:02.769+02:00I don't think people are getting charged twice...I don't think people are getting charged twice. I think the confusion comes from the bus and the train showing 2 different things when you swipe the card. The bus shows haw many rides are on the card including the current ride, and the train shows how many are left excluding the current ride. So if one gets on the bus and sees 7 when transferring to the train the validation system will show 6. The next bus ride will show 6 as it should.Hadas L.https://www.blogger.com/profile/08944841717731545426noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-28175032367548352622013-03-17T13:23:17.443+02:002013-03-17T13:23:17.443+02:00I'm glad that it is not a change of policy. I&...I'm glad that it is not a change of policy. I'm not happy that they are taking extra clips from (it seems) quite a few people. I emailed them on Thursday to ask for clarification, but have not yet had a response.<br />To be honest, I'm not confident of getting my money back. My children have between then lost 6 RavKavs (I think) with many clips on each. More than a year later we still have not received the credit or money back (though it was promised each time we replaced the RavKav).<br />If there is a glitch in their machinery it is their responsibility to fix it. They are not blameless if their machines are stealing for them.<br />rabbi sedleyhttps://www.blogger.com/profile/15276453426346276243noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-7510708843851354012013-03-17T13:08:15.031+02:002013-03-17T13:08:15.031+02:00So Amihai (above) did some research and turns out ...So Amihai (above) did some research and turns out that this appears to be incorrect - http://m.facebook.com/story.php?story_fbid=552354291462035&id=201116136619148&comment_id=5966438&ref=m_notif&notif_t=share_comment&actorid=201116136619148&__user=1313109608Anonymoushttps://www.blogger.com/profile/18113943507165352876noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-84171691550981578782013-03-17T13:06:44.998+02:002013-03-17T13:06:44.998+02:00Rav Kav and the light rail: An update
Last night,...Rav Kav and the light rail: An update<br /><br />Last night, I went into Jerusalem using a bus then the light rail. Instead of using my Rav Kav, I paid cash on the bus and got a paper receipt. When I was on the light rail, I showed my bus transfer to the ticket checker and it was accepted without a problem. (I was within the 90-minute limit.)<br /><br />Thus, the problem with the Rav Kav being clipped a second time when transferring from bus to train (which absolutely does happen) appears to be a technical glitch with the Rav Kav, not a change in CitiPass policy.Rivkah Lambert Adlerhttps://www.blogger.com/profile/10600569049373231685noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-38263685351749940622013-03-15T06:44:29.013+02:002013-03-15T06:44:29.013+02:00So far as I have seen, that is the only way not to...So far as I have seen, that is the only way not to pay twice. I have seen riders show their paper receit from the bus to the checkers, and that is enough. So if you want to ride a bus before the train, pay on the bus cash, then get the transfer ticket.Anonymousnoreply@blogger.comtag:blogger.com,1999:blog-35481891.post-61092463959468679202013-03-15T00:11:43.556+02:002013-03-15T00:11:43.556+02:00I also noticed that after taking a bus, the train ...I also noticed that after taking a bus, the train would also take a clip off my card and assumed it was a glitch. So for the last two weeks I didn't swipe my card in the train if I had just transferred from a bus. My ravkav was even checked by a mevaker, his little machine couldn't tell the difference. My card was validated so no problem. The question is if it is also the other way around. Is Egged still hounoring the original agreement so that when one transfers from train to bus it is only one clip??<br />Anonymoushttps://www.blogger.com/profile/03292274684687038177noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-35253645006027133112013-03-14T23:02:33.980+02:002013-03-14T23:02:33.980+02:00I kept careful track this month, as it is the firs...I kept careful track this month, as it is the first month in a while without a "chofshi chodshi", I marked down each time I traveled. I transfered twice from bus to train and did not count those punches. My count was accurate.<br /><br />So it seems more likely that it is a glitch, and you should probably contact citipass, as I can't imagine that they would not take off a punch when their policy states they must. <br /><br />I have heard stories with the rav kav - people with full tickets resetting to zero and other such things so it could be an issue with the card.Menuchahttps://www.blogger.com/profile/13147422514905524853noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-69064890533265658862013-03-14T20:26:58.231+02:002013-03-14T20:26:58.231+02:00You sure? I'll have to pay attention. When the...You sure? I'll have to pay attention. When the tickets from Egged disappeared I was told that the card is imprinted with a time, so that if it's within 90 min., it wouldn't remove another trip from your card on the bus or the train.<br /><br />But, if this is true, it wouldn't be the first problem we've had with Citipass.<br /><br />I was very much looking forward to the train. I took it back and forth everyday to and from work for a year until I moved. I am very disappointed with all of the nonsense of Citipass.Esser Agarothhttps://www.blogger.com/profile/12853681733864707489noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-82339788456627177412013-03-14T20:08:38.909+02:002013-03-14T20:08:38.909+02:00Aliya06: On the train there is nobody who clips th...Aliya06: On the train there is nobody who clips the ravkav. It is a machine which is automatically programmed. So if it is theft, it is coming from the top (though probably not Nir Barkat who I still believe is one of the "good guys").rabbi sedleyhttps://www.blogger.com/profile/15276453426346276243noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-88977225735893425012013-03-14T20:01:44.404+02:002013-03-14T20:01:44.404+02:00Then again, out and out theft is a possibility...m...Then again, out and out theft is a possibility...my nephews had just enough clips on their bus passes to get to and from school....yet noticed they were running out mid-month,every month...somehow the driver was taking extra 'clips' from their RavKav and no doubt pocketing the difference from the cash fares... aliyah06https://www.blogger.com/profile/12570980519532246704noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-17300392109753572472013-03-14T19:01:05.600+02:002013-03-14T19:01:05.600+02:00I've sent an email to citipass via their websi...I've sent an email to citipass via their website. If I receive an answer I'll post it here.<br />This afternoon I also spoke to someone else who noticed that the train now does not honour the transfer/maavar.<br />To be honest, I don't think simply correcting the problem or advertising now is sufficient. Citypass must have taken hundreds of thousands of people without their knowledge. That is simply theft, and their should be compensation for that (not to mention criminal charges should be placed against the people responsible).rabbi sedleyhttps://www.blogger.com/profile/15276453426346276243noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-29331636455666857622013-03-14T17:41:21.650+02:002013-03-14T17:41:21.650+02:00I think we need to take this matter up with the gu...I think we need to take this matter up with the guy at the top.... not the top of CitipPass, he's probably just some arse interested in transplanting your money into his wallet. I mean taking it up with the esteemed mayor of Jerusalem, Nir Barkat.<br /><br />We need to get this matter on Nir Barkat's agenda. CitiPass, time and again, continues to tarnish the reputation of our great, world-class city. Since the reputation of Jerusalem is a high priority item for Mr. Barkat, I believe he will happily take up the cause. I can just see the court docket now... City of Jerusalem vs. CitiPass.SecurityExperthttps://www.blogger.com/profile/04920782651374777556noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-4181668245492539692013-03-14T17:26:48.279+02:002013-03-14T17:26:48.279+02:00is anyone interested in trying to call them: http:...is anyone interested in trying to call them: http://www.citypass.co.il/ContentPage.aspx?ID=3 or email them: http://www.citypass.co.il/ContentPage.aspx?ID=8 and find out? im not.Amichai Shttps://www.blogger.com/profile/07905523814561468842noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-80836590072610196272013-03-14T16:33:26.468+02:002013-03-14T16:33:26.468+02:00Sharon: I have not contacted them. I spoke to the ...Sharon: I have not contacted them. I spoke to the guard who was checking tickets, who told me that the policy change happened at the beginning of February. If anyone hears differently from CitiPass please post the answer here.<br /><br />Bahtya: I was wondering the same thing. I hope for your sake that they do not fine you, but I'm also glad I am not going to use the train again (bli neder) to find out.rabbi sedleyhttps://www.blogger.com/profile/15276453426346276243noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-19343773496458660152013-03-14T16:17:30.500+02:002013-03-14T16:17:30.500+02:00Does this mean that if I show my bus ticket with a...Does this mean that if I show my bus ticket with a transfer on the light rail they will not honor it, and I will get fined? (I don't have a rav kav.)Anonymoushttps://www.blogger.com/profile/05488306793899020007noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-37336431396362550112013-03-14T14:34:14.563+02:002013-03-14T14:34:14.563+02:00This is in contrast to their official policy accor...This is in contrast to their official policy according to the website. Have you tried to contact CitiPass? It's possible it's a malfunction and not a change in policy.Sharonhttps://www.blogger.com/profile/08651717183460627305noreply@blogger.comtag:blogger.com,1999:blog-35481891.post-59787522368420991392013-03-14T13:15:53.074+02:002013-03-14T13:15:53.074+02:00i think it is true. i rode the light rail two week...i think it is true. i rode the light rail two weeks for the first real time (i had ridden for fun a year ago). i transfered from a bus and then back on the way home. the next day, my rav kav was empty, AS IF i had used 4 punches when i thought i should've had some left. now i understand.Arnie Soosimhttps://www.blogger.com/profile/01157645131242612698noreply@blogger.com